J.C. Whitney II
My package from J.C. Whitney arrived today. I opened the box and dug down into the sea of foam peanuts and pulled out a small box with a window tinting strip. Huh!?! Must be a free gift or something, so I start digging again. I find nothing else. This sucks, I check the packing slip and it lists what I ordered, 7″ Round Chrome Headlight Protectors. I call “Customer Service” and after the usual 5 minute wait on hold the rep tells me to just fill out the RMA conveniently located right on the back of my invoice and send the part back. I guess this happens a lot. Now I’ve got probably another month before I get a 2nd try at getting what I ordered. The only marginally good thing out of all this is that they are really going to earn that $9.95 shipping & handling charge. They have to ship me my parts twice plus they are going to reimburse me to mail the incorrect part back.