A couple weeks ago the dryer started to let out a little squeal on start up randomly. So I ignored it. a week ago the randomness stopped and it became routine. I started shopping around for deals on laundry pairs. Last Friday the little squeal became a constant loud scream of ear splitting high pitched noise.
We were now stuck with a load of soaking wet clothes. I called our neighbor across the street to ask if I could dry a load of clothes because our dryer was making a loud squeal (I’m almost surprised she didn’t hear it.) She said, “You can of course use my dryer. But, we do have a small laundry room in the community and it is free.” “Oh,” I said, “I’ll try the on-site laundry first. Thanks.”
It was just two washers and 2 dryers and when I got there a woman was in one set, so I popped are wet clothes in and opened the Lowes app to see what I could get in a hurry (there was actually a filter for that criteria.) I could get a set of stackable Whirlpool units delivered the very next day, Saturday.
I selected the haul away service because broken laundry machinery won’t fit in the back of the Mini. They won’t let you check out until you have added the water supply hoses, the dryer power cord, plus the dryer ducting and the clamps, even though what I had on the old machines would work. Oh, and $55 for the stacking kit of 4 plastic feet, 2 metal plates and 4 screws.
The delivery, the assembly, stacking and hauling away, went great. It took them maybe 45 minutes total and we were ready to do a load. Washing was fine, but when the wet clothes went into the dryer it sounded like something didn’t get screwed down inside the machine. I put pressure on the dryer sides, then the top, I even lifted the front of the machine and the noise was diminished some, but not to an acceptable level. Checked to see if the machine was off level, it wasn’t.
I went online and registered the machines and their serial number with the manufacturer. Right after I got the registration conformation email I entered a request for warranty service. Because everything is online and artificially intelligent these days, even though it was Saturday, I had a Monday morning appointment for some service.
It took the fellow who came maybe 5 minutes to diagnose the issue of a faulty blower wheel. His comment was, “We’ve been seeing a lot of this lately.”
Does the manufacturer know that they have this problem?