Great Service
A week ago the Miata got a new top installed at Redmond’s Auto Upholstery Inc in Augusta. Been using these guys for every top change on every Miata I’ve had, approximately 6 times. They’ve always done a bang up job, but this time was extra special. So much so that I was moved to actually right a 5 star review on Google Plus:
I had my top replaced here about a week ago and the folks there went above and beyond.
While they had the car I asked if they could replace the two (out of six) snaps that hold down the boot cover. When I picked up the car Randall said he changed out all of them, so they’d match. When I asked how much I owed for the extra work, he said nothing.
Today when I put the top down and then back up for the first time I was surprised that the passenger latched clicked closed. It hasn’t done that in 5 or 6 years. A geegaw in the mechanism gets worn and causes it not to lock. There is a simple fix for it on Miata.net that involves drilling and tapping a hole then screwing in a short screw, but I’m too mechanically inept to get it done right, so I’ve just lived with it. I’ve not worried about it because the latch closes fine and has never popped free.
They did the fix for me too, no charge. When was the last time a business did anything like that for you?
In a fit of unbridled enthusiasm I even liked them on Facebook…
Miata Top Transitions since 6/25/15: 4