We picked up the cable converter box last night, but I didn’t hook it up until just before leaving for work this morning. I didn’t have time to put the batteries into the remote, but when the TV was tuned to channel 3, I did get a cable channel.
Tonight when we got home from work there was a message from the cable company saying they had a man at my house at 3:15 PM to upgrade my service and I should call back and reschedule. Huh? I didn’t need any upgrade, when I asked for the converter box I told them I wanted it so I could have the digital basic line-up. As the woman handed me the box I also asked did she need to program it or anything (the last couple years this was the procedure) and she said no. So I was mystified as to why they needed to send someone out, until I checked the channel line up, I didn’t have any of the upper channels (which is what I wanted.) Guess I better call them.
I dialed the local number and was greeted by a message stating that the number was no longer in service and I should dial the 1-888 toll free number. I did and it was answered after one ring and I was dumped into voice mail hell. Press 1 if you blah, blah, blah, Press 2 for yadda yadda, Press 3 for whatever, etc. I try 1 and get a secondary menu with no options that I need, press 9 to back up one menu. Try 2, but that leads no where as well. Third time is a charm because I just punch in zero for a customer service representative. Wait, wait, wait while listening for advertisements for their internet service, their phone service and a friendly reminder that on February 19th of 2009 I better have all my TVs hooked to their cable or I’ll be out of luck. The office is less than a mile from my house so just about the time I decide to just unhook the box and take it back, I get a human. Dan takes my info and asks some basic questions: Is the box hooked up? Am I home and in front of it? Do I have any picture? Yes, yes and yes. He says, “Let me send a signal to your box.” “Try a channel above 100. Anything?” No I tell him. “Let’s try again,” he says. “still nothing. He suggests “re-booting” the box. I unplug it, wait 10 seconds and plug it back in. A sequence of lights flicker and I’m in business. Dan comments that he didn’t know why they didn’t do that in the office. I tell him I didn’t think that the woman I was dealing with yesterday in the office was the sharpest crayon in the box.
How come I can set a couple different lists of favorites, but I cannot subtract channels I don’t want to see, or hear, in the case of the music channels?
Started up, went down, back up, still up.
Miata Top Transitions since 01/01/08: 219
Last night we went for a little bike ride with the express purpose of ending up downtown for an ice cream cone. We almost blew it, didn’t realize that they closed at eight o’clock on week nights and we walked in just before quitting time. When we left the store, one of the employees followed us to the door and flipped the sign from OPEN to CLOSED. As we sat on the chairs on the sidewalk outside the Sweet Cow Creamery several people had to turn away empty handed. I almost felt bad sitting there eating my cup of Moose Tracks, almost.
