Back on the 15th I complained here about my listening experience with WEEI and listening to the Red Sox baseball games. Go back and read it, I’ll wait. Ten days later isoxny left a comment on the post agreeing with me, he had the same complaint (probably found me via a google search.) That day I filled out another complaint form on MLB.com’s contact page with the same results, a quick flash back to the form page with no thanks page, so you didn’t know if anything really happened. And like before, no response.
Stirred to the point of aggravation by the 3rd inning tonight, I called the MLB.com customer support number. This time I gutted it out. I managed to stay on the line past the 10 minute mark of last time and finally after 25 minutes I actually got to speak to a person. Carlos was very nice and told me that they have had several complaints on this very issue and their (MLB.com) technicians and WEEI were working on correcting it. I asked if they had a timetable for fixing it and he said, “Give ’em about a week.” Although I didn’t tell Carlos, I thought, “Talk to ya on the 7th.”